Disgruntled Customer

Dear S.B.A,
One of our many customers whom we do not like came in today. She came in and returned corn medication that was almost gone, claiming it didn't work. Obviously it did and obviously her corn is gone which is why she was returning the product. Anyway, shortly after she came in, I clocked out for lunch. She was standing in aisle 9 and as I walked by, obviously not uniform, and she starts to ask me a question. I interuppted her (although in a nice enough tone) and told her I couldn't help, I wasn't on the clock. I just finished the goddamn PPL about NOT working on the clock and I can't stand this woman, which is why I acted the way I did.
Apparently she saw me milling around the register and started telling my breaker how she couldn't find a product because "this girl" was really rude. She was trying to antagonize me so I would get involved. Which I didn't.
Later on, she comes back and I ring her up twice. I avoided eye contact and I was very friendly. I had been warned by our manager not to get into an arguement. So I didn't. Then she sees the store manager walking around and she stops him to tell him, in front of me, that one of his employees were very rude. She made sure I heard her (obviously she doesn't know about my ear hustling skills) She said she works customer service (not really, shes' a massage therapist) and she is very busy (then why does she spend 45 minutes on average at our store?) and how hard would it have been for me to direct her to someone who could help? Not very, if I thought she was a nice person. But she is always so rude and difficult whenever she comes in so I don't feel obligated in any way shape or form to take care of her other than ringing her up.
Our store manager told me that what I don't understand is that people see my dark eyeliner, my tatoo and my facial piercing and they assume that I am either very stupid or very difficult and they treat me accordingly. Terrible.
heart. Kimbrella

The Latecomers

Dear S.B.A,
Our coworker/relief came up to the register at 4:36pm. I still had to put up my overstock so I didn't clock out until 4:42. Before I left my post, I said to our coworker, in front of everybody,
"You might want to think about coming to work on time. You're late, like, everyday. It's crazy! I'm just saying..."
The guy that I was ringing up sounded like he said that I shouldn't do that. But he actually said that our coworker shouldn't do that. Meaning he agreed with me that our coworker is some sort of idiot that should be able to make it to work on time.
I told our other coworker what I had said to the latecomer and she told me the person I should be complaining to was our boss. Because she doesn't want to see me get accused of harassment. So I told our boss and he acknowledged my complaint and told me to come in ten minutes late. And because I'm crazy and paranoid, I double-checked to make sure he wasn't just messing with me.
When are you coming back?

COS

Dear S.B.A,
Our boss told me again he wanted to rework my schedule. He said he needs to schedule fairly so I will have to work Sundays. When I talked to the Head Photo Specialist, she said that sounds like someone was complaining that I have weekends off. I wonder if thats true, because if it is, I have to make someone's life very difficult.
Today went by real quick, probably because I was in Cosmetics and not on the register. I pulled stuff for other stores and started on a revision of the condomn, preg test, and douche section, but I didn't finish it. Luckily, someone we like and trust will finish it.
I'm pretty worn out, even though the day passed quickly.
Heart, Kimbrella

New Schedule

Dear S.B.A,
Today our store manager told me he was going to rearrange my schedule. "I gotta make a change." he said. I told him that was fine, I would just like to know about it sooner rather than later. I also hope he keeps me for days because my life gets that much more difficult when I work evenings there. I hope he keeps in mind that I have a boyfriend and another job to consider when he schedules me. He said he was going to train me in Cosmetics, which I thought I already knew. And because of the retirement of our coworker, I will be doing Hallmark also. Which is also fine, as long as I am not on the register, in Cosmetics and Hallmark all at the same time. (You know how they like to make us multi-task).
Anyway, I thought you should know I will be in your department more frequently.
See you soon!
K

Forgot

Dear S.B.A,
I remembered to write in this last night while I was laying in bed. So I continued to lay in and bed and decided to write about yesterday, right now.
I had a lot of ordering to do, but sadly I did not get a whole lot of it done because we got super-busy from about noon til I left. And we were short-staffed...just me, the girl in camera, and a few managers. I was pretty frazzled by the time I got to go home.
I hope today is just a little more manageable.
K

I Missed You!

Dear S.B.A,
One of our favorite coworkers who hasn't been working much worked today. Evidently he will be at work more often. He makes me laugh, so I'm pretty excited he'll be getting more hours.
One of our other favorite coworkers retired today. I'll wait till you get back to send her a card.
I'm about to go use a coupon you gave me!!
Heart, K

George

Dear S.B.A,
I got a couple of the George dollars and a twenty and I thought of you.
I sold a lot of suggestive sale items and the district manager was impressed. Hey-o!
Heart, K